Frequently Asked Questions

You can rent a safe deposit box in three convenient ways: by visiting our facility, contacting us by phone, or booking a safe deposit box online at saugyklos.lt.

At VAULTS1, you have 24/7 access to your rented safe deposit box and the valuables stored inside it. You do not need an appointment to enter the premises nor the presence of VAULTS1 staff. Since our service is non-banking, you can easily rent a safe deposit box with us and do not need to set up any bank account in order to use the service.

When valuables are stored at home, they are often vulnerable to theft, fire, or other unforeseen risks. Even a high-quality safe cannot provide the same level of protection as a professional vaults facility.

At VAULTS1 innovative security measures are applied:

• facilities are monitored 24/7
• equipped with video surveillance and motion sensors
• human and object recognition technologies are used
• security is additionally ensured by a central security control unit
• a rapid response team is always nearby

In addition, a high level of privacy is guaranteed – only you have access to your safe deposit box.

This is a more reliable solution for protecting money, documents, and other valuables.

The minimum rental period for an individual safe deposit box is 1 month.

After signing the safe deposit box rental agreement and paying the rental fee, the box can be used for a period ranging from 1 month up to 3 years.

You can pay for your booked individual safe rent services in the most convenient way:

• Use e-banking at the time of booking;
• Bank transfer;
• Bank card;
• Via PayPal payment system;
• Cash.

VAULTS1 offers several different sizes of individual safes, ranging from the smallest XXS to the largest XXXL.

The rental price of safes depends on the size of the safes and the rental period.

At VAULTS1 safe deposit box rent facilities, you can securely store:

• Jewelry
• Cash
• Data storage devices and backup copies
• Wills and birth certificates
• Precious metals (e.g., gold, silver, etc.)
• Passports and property documents
• Rare coins and stamp collections
• Military medals
• Works of art
• Important keys
• Home inventory lists and video records
• Marriage certificates
• Wedding videos (DVDs, USB drives, etc.)
• Income tax returns
• Family photographs
• Stock certificates
• Insurance policies, and more

Only you have access to your safe deposit box. To ensure the highest security standards, you are provided with a unique safe key and a personal client access code

To rent a safe deposit box, you will need to present a valid photo ID (such as a passport or national ID card). If the rental is made on behalf of a company, you must provide official documentation confirming that you are authorized to represent the company (e.g., CEO, owner, or similar).

No. The contents of your safe deposit box are known only to you. VAULTS1 facilities ensure complete confidentiality. By providing individual safe deposit box rental services, we guarantee that no third parties — including facility staff or security personnel — have any access to or knowledge of what is stored in your rented box.

All facilities include a private client room that is not monitored by video surveillance cameras.

No, VAULTS1 only has one key for each safe deposit box, which is given to the customer after the agreement for the safe deposit box rental is signed.

After the agreement to rent a safe deposit box is signed and payment is received, you will receive a key and a personal access code to enter the premises. We highly recommend keeping the key and the code private and not disclosing them to other parties.

You will be issued one key for your safe deposit box and a personal access code to enter the VAULTS1 premises. If you lose your key or forget your code, please inform VAULTS1 immediately. Please note that the production of a new key will incur an additional cost.

Yes, you can access all VAULTS1 facilities at any time of the day or night, whenever it is convenient for you. Safe deposit box rental is especially convenient when you want to leave your valuables in secure place before traveling, particularly in cases of late-night or very early flights.

Yes. VAULTS1 storage facilities are protected 24/7. In addition to innovative security systems (video surveillance, object and facial recognition), all facilities are continuously monitored by central security control personnel. The security of the facilities is further reinforced by rapid response teams.